Maybe I'm mad at Verizon for selling me the cheapest phone ever, maybe I'm upset that the sales people and customer service employees are dense as bricks and that it is impossible for them to comprehend any problem that you could be having, or maybe I'm just p-o'ed that I had to choose to pay $50 for a replacement piece of crap phone or $180 for a phone that won't fail at what it is supposed to be doing.
Whichever one of these is truer, I have no idea because they are all pretty equal. I don't understand how by using the buttons on the front of my phone will literally break those buttons completely. Why put buttons there is you know they will break?! I don't understand how opening my full key board phone will make the wires inside the hinges short circuit and make it impossible for the screen to work. Why should the phone open at all if you can't open it all the way?! Was this phone made to be looked at and not touched? My uncle's $10 tracphone has a longer life than my $150 one.
All I ask for is a phone to work, for people to not sell me (or anyone else) a piece of crap phone that will break if you touch the buttons and for me to be happy with my purchase.
I have the env2 and my ok button on the outside stopped working and then so did the arrows. thankfully when I looked at the warrenty stuff it was still under a year old (by like a week) and they replaced my phone but I had to keep my battery. It wasn't even a new phone. it was a certified restored phone! I called and complained and they told me that they stopped making it because of the evn3 or whatever it's called. I was mad but it works just fine now and it better stay that way till after next Aug.
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